FAQ

If you have a general question that isn’t answered below, please contact us at: globaleducation@uk.penguingroup.com

How do I unlock a book that I have bought?

You can only unlock Readers from the Ladybird Readers series.

Click on Unlock Book on the homepage and follow the instructions.

You need to be registered and signed in to unlock books and will need to have a copy of the book with you.

Where can I buy the books listed on the website?

Click on the book jacket and on Order Book. You can then select your country and you will be shown details for your local distributor through which you can buy the books.

Where can I find free classroom resources?

Click on ‘Resources’ at the top of the homepage and select the series you would like support materials for.

Alternatively, for book specific resources for the Ladybird Readers series, click on the book jacket and select audio or documents from there.

Who should I contact if I have a query about or issue with a product?

Contact your local distributor or email Ladybird at: globaleducation@uk.penguingroup.com

Can I request resources for a topic that is not currently available?

We are not able to create bespoke materials, however we are always very keen to hear feedback and more about what would work best for you. So please do let us know at globaleducation@uk.penguingroup.com

Can I buy the books in packs?

Please contact your local distributor to discuss buying in packs.

Are free resources and audio available for every book?

Each of the Ladybird Readers books has accompanying support materials and audio. Read it yourself and Key Words have series-specific free resources. Click on Resources at the top of the homepage for more information.

How do I find out about classroom resources, giveaways and news about books from Ladybird?

Sign in on the ladybirdeducation.co.uk homepage and sign up for the Ladybird Education newsletter.

How do I request reproduction rights for a portion of a Ladybird book for classroom use?

Please contact Ladybird at globaleducation@uk.penguingroup.com

How do I request an academic inspection copy?

Please contact Ladybird at globaleducation@uk.penguingroup.com